Communicating on Club Penguin

Club Penguin has two different types of Chat for Penguins. Standard Safe Chat and Ultimate Safe Chat.

Choosing a server at Club Penguin

An Ultimate Safe Chat Server always has a little Text Bubble next to the Name of the server, such as Ice Cube and Bubblegum in the above picture.

Standard Safe Chat lets you type your own messages by clicking inside the Chat bar and then typing your message. To send your message just press the Enter key. The chat bar is at the bottom, in the middle of your screen.

How to use the type Chat feature in Club Penguin

Standard Safe Chat also offer a list of phrases that you can selected from in the chat menu. Just click on the speech bubble at the far left of your screen menu, to use the Phrase Menu.

Standard Safe Chat allows players to type their own messages to other users. All messages are  also filtered to block inappropriate words and phrases, such a penguin’s personal information.

Ultimate Safe Chat will only let you use set words and phrases, which are placed into a menu which includes

• Greetings,
• Questions and statements, as well as emotes, actions and greeting cards. When it comes to chatting, these users can only see other Ultimate Safe Chat messages.

Below is a full list of the available phrases that you can use when in Ultimate Safe Chat.

Ultimate Safe Chat menu - Hello - Goodbye - Friend

Ultimate Safe Chat Menu - Answers(Games - Sports - Music - Hobbies)

Ultimate Safe Chat Menu - Answers(Location - Age- Mood- Boy- Girl)

Ultimate Safe Chat Menu - Game

Ultimate Safe Chat Menu - Activities

Ultimate Safe Chat Menu - Grub - Hurray - Yes - No - OK

Moderating Penguin Conversations and Behaviour.

Club Penguin constantly update their safety filter, but sometimes offensive words and phrases may get through.

Club Penguin also protects their Penguins with online Penguins staff to keep an eye on Penguin chats and activities. Their is a Moderator Shield with an M in it at the top, right corner of your screen that you can click if you feel that a Penguin’s language or behaviour needs to be reported. The Moderator screen will give you the instructions on how to Ignore or Report that Penguin to a moderator.

The online Moderator at Club Penguin

So, to ignore a Penguin click on the annoying Penguin to get their Penguin screen to come up,  and at the bottom of their screen you will see a number of options. The one that looks like a skull face is the ignore Penguin button.

How to Ignore A Penguin

If you want to Report a Penguin, click on the Penguin that is upsetting you and at the bottom of their screen you will see a number of options. Click the Moderator Shield button, which is the last button to the right.

How to Report A Penguin

After you click on the Report Button the following screen will appear.

The report a Penguin Screen

You will then have to fill out a report about what the Penguin has done to deserve to be reported.

Club Penguin record all conversations that take place when the report is sent. Club Penguin’s Moderators then review the conversations and determine whether or not to ban a Penguin. Penguins who behave badly can be silenced or banned. Accounts can be banned for 24 hours, 72 hours or forever depending on the offence.

Club Penguin also automatically bans Penguin that say bad words. Those bans are straight away. A Penguin can also receive a ban when ever they are found breaking  Club Penguin Rules.

Club Penguin has 4 simple rules. http://support.clubpenguin.com/help/faq/club_penguin_rules.htm The rules below are from the Club Penguin Help Site

1. Respect other penguins – No swearing, cheating, bullying or mean behaviour toward other penguins. Disciplinary action will be taken should any one of these occur while playing.
2. Never reveal your personal information - The best way to stay safe online is to NEVER share your real name, phone number, address, email or passwords.
3. No inappropriate talk – References to drugs and alcohol related activities, and sexual, racial or otherwise inappropriate talk are not permitted.
4. No Cheating – Any use of third party programs to cheat is not allowed. Players who use any third party programs while playing risk being permanently banned.

Club Penguin works really hard to keep their Penguins happy and Safe, but it is important for all penguins to be aware of their own personal safety when online. You should never tell anyone your personal information.

• Never use your real name for your Penguins name and avoid rude or offensive names even if you think they are funny, others might take the wrong meaning from them.
• Never reveal your real name, age, address, phone number, suburb or school. Not everyone is honest, so it is better to be safe then sorry.
• Never reveal your password to anyone but your parents. If someone knows your password, they can pretend to be you, and get you into all kinds of trouble. I once told a so-called friend my password and they later used it and had me banned for swearing. I had just received my membership as a reward from my mum, and I was really excited because a new catalogue was due and a big party and she caused me to be banned for 72 hours. Since then I never tell anyone but my parents, I still don’t know what she might have been saying about me before she had me banned.
• You should also let your parents know when something bad happens, espically if someone is making you feel uncomfortable and asking you about personal stuff, like where you live.
• If you are new to Club Penguin and feel a little nervous, you should start out with Ultimate Safe Chatl That way you know you will be hanging out with other Penguins that are happy to just use the everyday conversations available in the menus and later when you feel better you can change.

I hope this is helpful to all you new penguins.

Rockout from Luckchew and Buddy Bella

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